Retail & Banking
Our design and usability input helps to ensure that your retail & banking equipment and environments offer a good experience to your customers and that your services are fully accessible.
We also help to make your staff workstations safe and efficient for your people to use, ensuring that they can focus on providing an excellent service to your customers.
Retail & Banking Services
Counter Workstations
We work to understand the requirements of your customers and staff. We then develop counter workstations which meet these requirements, maximising staff usability and customer access and experience.
Staff Equipment
We help clients to specify and select the most suitable equipment for staff to use to provide the optimum service to customers. This includes consideration of all use scenarios and environments and involves the input of staff.
Customer Equipment
We work with clients to develop customer equipment which is intuitive, accessible and offers easy access to the services on offer. We involve a range of users in the process to explore different perspectives and access requirements.